At Photonic Health, we want you to be happy with your decision to try our product out.  If your horses, dogs, or cats don't absolutely enjoy it,  you can take advantage of our 90-day money back guarantee. You may order any of our light therapy products, and if you are unsatisfied, return it for a full refund within 90 days. All products must be in a resalable condition, including batteries in lights. No Restocking Fee.​



Note: All products purchased from a Distributor direct need to be returned to that Distributor. Photonic Health does not accept returns for products purchased through Distributors direct. All products bought through the Photonic Health website are returnable directly to Photonic Health.



For returns, please follow these steps:



1. Email Info@PhotonicHealth.com to request Return form.

2. Reference RMA Number on outside of shipping box.

3. Ship products to:

​

Photonic Health, LLC
2471 NW 44th Avenue
Ocala, FL 34482
Attn. Returns Dept.

Please allow 3-4 weeks for processing.

 

Note: All returns must have a return form in the shipment.